# GET /api/tickets/{}/messages is deprecated

Gorgias API deprecated GET /api/tickets/{id}/messages without giving a shutdown date yet.

Gorgias API has deprecated GET /api/tickets/{id}/messages without announcing a shutdown date. Calls made to this endpoint will eventually fail. Review any integrations relying on this path to prepare for its removal.

## What to use instead

Use List messages, GET /api/messages?ticket_id={ticket_id} instead.

- API: Gorgias API (*.gorgias.com)
- Kind: Endpoint removal
- Takes effect: no date given yet
- Calls after that day: fail
- Calls it hits: `GET /api/tickets/{id}/messages`
- Source: [Announcement](https://developers.gorgias.com/reference/list-ticket-messages.md)
- Verified: November 6, 2026, against Gorgias API's own pages
- Page: https://www.okapi.bot/providers/gorgias-api/breaking-changes/get-api-tickets-messages-is-deprecated/

## Gorgias API's words

> This endpoint has been deprecated.

Okapi finds the calls this change hits in your repo and opens the pull request with the fix: https://github.com/apps/okapi-agent