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Gorgias API POST /api/stats/self-service-overview endpoint removal

Stopped workingSubscribe to Gorgias APIShare

Calls to POST /api/stats/self-service-overview on Gorgias API stopped working on January 1, 2025.


Calls it hits

  • POST /api/stats/self-service-overview

What to use instead of these calls

There is no equivalent Statistics API endpoint on the new data source, as Gorgias offers no API replacement for these Automate statistics. Automate statistics are available only in the Gorgias app.

Gorgias offers no API replacement for these Automate statistics.

In Gorgias API's words

Starting from January 1, 2025, the self-service-overview option will be removed from Statistics API .

Gorgias API, Announcement

Facts

API
Gorgias API *.gorgias.com
Kind
Endpoint removal
Announced
October 25, 2024
Takes effect
January 1, 2025
Calls after that day
Fail
Source
Announcement
Last updated
Verified
, against Gorgias API's own pages

Questions

When does this change take effect?

Calls to POST /api/stats/self-service-overview on Gorgias API stopped working on January 1, 2025.

What happens to calls after January 1, 2025?

They have failed since January 1, 2025.

How do I find the calls this hits in my code?

Okapi reads your repository, finds the calls this change hits and opens a pull request with the fix. It never commits to your branches: every change comes as a pull request you review.


More from Gorgias API 2

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