# PUT /api/tickets/search stops working

Calls to PUT /api/tickets/search on Gorgias API stopped working on February 9, 2024.

On February 9, 2024, the HTTP method PUT was disallowed on the /tickets/search endpoint. Calls made to PUT /api/tickets/search fail after this date.

## What to use instead

Use GET /api/tickets by ids or an existing view, or use PUT /api/views/{view_id}/items for filtered retrieval.

- API: Gorgias API (*.gorgias.com)
- Kind: Endpoint removal
- Announced: February 1, 2024
- Takes effect: February 9, 2024
- Calls after that day: fail
- Calls it hits: `PUT /api/tickets/search`
- Source: [Announcement](https://developers.gorgias.com/changelog/remove-http-put-method-from-ticketssearch-endpoint)
- Verified: November 6, 2026, against Gorgias API's own pages
- Page: https://www.okapi.bot/providers/gorgias-api/breaking-changes/put-api-tickets-search-stops-working/

## Gorgias API's words

> Deprecated Starting February 9, HTTP method PUT will not be allowed on /tickets/search endpoint.

Okapi finds the calls this change hits in your repo and opens the pull request with the fix: https://github.com/apps/okapi-agent